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return policies

Polishing Your Return Policy

Here are some tips to ensure your policy is sensible and easy to understand.

by Dennis L. Prince

- Mar 07, 2014

No Fallout with 2013 Fall Seller Update

eBay to give sellers a break on TRS, feedback, returns requirements.

by Auctiva.com staff writer

- Jul 30, 2013

eBay UK Makes Adding Return Policies Easier

Site introduces new drop-down menus.

by Auctiva.com staff writer

- Feb 12, 2013

Tips for Handling Holiday Returns

Establish a return policy that will create return buyers.

by Auctiva.com staff writer

- Jan 02, 2013

Top 10 Issues for Online Businesses in 2012

Readers share what events, policies impacted them the most.

by Auctiva.com staff writer

- Dec 19, 2012

2012 Filled with Home Business Success, Challenges

Readers reflect back on their accomplishments, and bumps along the road.

by Auctiva.com staff writer

- Dec 18, 2012

Return Fraud Will Cost Retailers $3B this Holiday Season

Despite the high potential for loss, sellers say they'll keep their policies.

by Auctiva.com staff writer

- Dec 04, 2012

Dealing with eBay Returns Starts with Planning

eBay experts discuss strategies for handling returns.

by Auctiva.com staff writer

- Nov 12, 2012

eBay Return Policy: A Closer Look

What's good for some merchants is not always good for others.

by Auctiva.com staff writer

- Oct 23, 2012

eBay's Managed Returns Center Opens

Optional feature for Top-rated Sellers meant to streamline returns.

by Auctiva.com staff writer

- Sep 05, 2012

Amazon UK to Require 30-Day Return Policy

Change meant to provide 'best experience' for shoppers.

by Auctiva.com staff writer

- Jul 20, 2012

Online Shoppers Want Easy Return Policies

Study finds return convenience, shipping speed to be top factors in customer satisfaction and loyalty.

by Auctiva.com staff writer

- Jun 04, 2012

eBay, Amazon: a Tale of Two Marketplaces

Why eBay sellers react more passionately to change than Amazon sellers

by Kat Simpson

- Apr 18, 2012